PRODUCT · SUPPORT
Support that answers wherever your customer is
In-app support platform with a bot wired into WhatsApp, Telegram and email: one inbox with the user’s full context. The bot resolves the repetitive instantly; your team steps in only when it adds something.
Chat live today · AI included · launch −50%
- WhatsApp ¿Podéis integrarlo con nuestro Stripe?
- Telegram No me llega el correo de alta
- Email Quiero cambiar de plan a mitad de mes
One inbox, every channel
Context travels with the conversation: orders, payments and the user’s device, right in front of whoever replies.
the bot answers and hands off to your team
Telegram
same flows, same inbox
classic tickets, without leaving the panel
It installs like a library
Native React Native SDK: install the package, mount the component and the chat lives inside your app — iOS and Android, Expo included.
npm install @23dn/support-rn # o: yarn add @23dn/support-rn
import { SupportChat } from '@23dn/support-rn';
<SupportChat
apiKey={process.env.SUPPORT_KEY}
user={{ id: user.id, email: user.email }}
theme={{ accent: '#F2557A', mode: 'dark' }}
/> - Your theme: colours, logo and dark mode from one prop
- user identifies the user: their context travels to the inbox
- Reply push via APNs/FCM with no extra setup
How it works
-
01
Install the chat
A React Native component: npm install, mount it and it ships with your next build.
-
02
Connect the channels
WhatsApp, Telegram and email land in the same inbox, with full context.
-
03
The bot resolves
It answers the repetitive instantly and escalates to your team only when it helps.
“The bot closes order and payment questions on its own; we only step in when we add something. The single inbox changed our day-to-day.”
Plans
Launch offer · −50 % on paid plans
| Feature | Free | FavouritePro | Ultimate |
|---|---|---|---|
| In-app chat | included | included | included |
| Conversations | 50/mo | unlimited | unlimited |
| AI bot | not included | included | included |
| Telegram + email | not included | included | included |
| not included | not included | included | |
| Price | Free |
Alternatives start at $29–74 per agent per month, with AI billed separately ($0.99 per resolution on Intercom; +$39/mo on Tidio). Here AI is included, with no cost per resolution.
Frequently asked questions
How long until it is live?
The chat is a React Native component: install it as a library and it ships with your next build. WhatsApp, Telegram and email connect from the panel, no code.
Will the bot answer just anything?
It answers with your context: orders, payments and user data. It closes the repetitive instantly and escalates the delicate to your team with the full thread.
Does the AI cost extra?
No. Unlike Intercom ($0.99 per resolution) or Tidio (+$39/mo), AI is included in the plan.
What does the launch offer include?
The −50% already applied: Pro at $2.49/wk and Ultimate at $7.49/wk, locked in for early sign-ups.